𝖁𝖎𝖘𝖆 𝕲𝖎𝖋𝖙 𝕮𝖆𝖗𝖉 Not Working? What to do next

A  𝖁𝖎𝖘𝖆 𝕲𝖎𝖋𝖙 𝕮𝖆𝖗𝖉 is an incredibly versatile option for all your shopping and gifting needs. They can be redeemed anywhere that accepts Visa debit cards, though it’s possible to run into some problems while paying.

We’ve made this quick guide to answer any questions and look into why you can’t use your  𝖁𝖎𝖘𝖆 𝕲𝖎𝖋𝖙 𝕮𝖆𝖗𝖉 – both online and in-store.

How to use a Visa debit gift card
You can buy your Visa debit gift card online or in-store at Kroger. When purchasing, you can choose how much you want to load to your gift card. The gift cards need to be activated online in order to be used.

You can then redeem your gift card with any retailer that accepts Visa debit payments. All you need to do is present the card at the store or provide the card details at online check-out.

What to do if your  𝖁𝖎𝖘𝖆 𝕲𝖎𝖋𝖙 𝕮𝖆𝖗𝖉 won’t activate
If your  𝖁𝖎𝖘𝖆 𝕲𝖎𝖋𝖙 𝕮𝖆𝖗𝖉 isn’t activated, it could be the reason why it’s not working or is being declined. On purchase, gift cards need to be activated to be used.

If you’re having issues, please call l-8Ol 386 943l.

What to do if your  𝖁𝖎𝖘𝖆 𝕲𝖎𝖋𝖙 𝕮𝖆𝖗𝖉 is declined
There may also be other problems that cause your  𝖁𝖎𝖘𝖆 𝕲𝖎𝖋𝖙 𝕮𝖆𝖗𝖉 to not work or be declined when you’re shopping. These can often be easily resolved, and may include:

𝕻𝖆𝖞𝖒𝖊𝖓𝖙 𝖕𝖔𝖗𝖙𝖆𝖑 𝖎𝖘𝖘𝖚𝖊𝖘. 𝕿𝖍𝖊 𝖗𝖊𝖙𝖆𝖎𝖑𝖊𝖗 𝖞𝖔𝖚’𝖗𝖊 𝖘𝖍𝖔𝖕𝖕𝖎𝖓𝖌 𝖜𝖎𝖙𝖍 𝖒𝖎𝖌𝖍𝖙 𝖇𝖊 𝖍𝖆𝖛𝖎𝖓𝖌 𝖘𝖊𝖗𝖛𝖊𝖗 𝖎𝖘𝖘𝖚𝖊𝖘 𝖔𝖗 𝖙𝖊𝖈𝖍𝖓𝖎𝖈𝖆𝖑 𝖉𝖎𝖋𝖋𝖎𝖈𝖚𝖑𝖙𝖎𝖊𝖘. 𝕴𝖓 𝖙𝖍𝖎𝖘 𝖈𝖆𝖘𝖊, 𝖎𝖙’𝖘 𝖇𝖊𝖘𝖙 𝖙𝖔 𝖜𝖆𝖎𝖙 𝖆𝖓𝖉 𝖙𝖗𝖞 𝖆𝖌𝖆𝖎𝖓, 𝖔𝖗 𝖈𝖔𝖓𝖙𝖆𝖈𝖙 𝖙𝖍𝖊𝖒 𝖎𝖋 𝖞𝖔𝖚’𝖗𝖊 𝖍𝖆𝖛𝖎𝖓𝖌 𝖎𝖘𝖘𝖚𝖊𝖘. 𝕷𝖆𝖈𝖐 𝖔𝖋 𝖋𝖚𝖓𝖉𝖘. 𝕴𝖋 𝖞𝖔𝖚𝖗 𝖁𝖎𝖘𝖆 𝕲𝖎𝖋𝖙 𝕮𝖆𝖗𝖉 𝖍𝖆𝖘 𝖎𝖓𝖘𝖚𝖋𝖋𝖎𝖈𝖎𝖊𝖓𝖙 𝖋𝖚𝖓𝖉𝖘 𝖙𝖔 𝖈𝖔𝖛𝖊𝖗 𝖙𝖍𝖊 𝖙𝖗𝖆𝖓𝖘𝖆𝖈𝖙𝖎𝖔𝖓, 𝖎𝖙 𝖜𝖎𝖑𝖑 𝖇𝖊 𝖉𝖊𝖈𝖑𝖎𝖓𝖊𝖉. 𝕮𝖆𝖗𝖉 𝖗𝖊𝖆𝖉𝖊𝖗 𝖎𝖘𝖘𝖚𝖊𝖘. 𝖂𝖍𝖊𝖓 𝖘𝖍𝖔𝖕𝖕𝖎𝖓𝖌 𝖎𝖓-𝖘𝖙𝖔𝖗𝖊, 𝖞𝖔𝖚 𝖒𝖆𝖞 𝖊𝖓𝖈𝖔𝖚𝖓𝖙𝖊𝖗 𝖒𝖆𝖑𝖋𝖚𝖓𝖈𝖙𝖎𝖔𝖓𝖎𝖓𝖌 𝖈𝖆𝖗𝖉 𝖗𝖊𝖆𝖉𝖊𝖗𝖘. 𝕿𝖍𝖎𝖘 𝖈𝖔𝖚𝖑𝖉 𝖗𝖊𝖘𝖚𝖑𝖙 𝖎𝖓 𝖞𝖔𝖚𝖗 𝖈𝖆𝖗𝖉 𝖇𝖊𝖎𝖓𝖌 𝖉𝖊𝖈𝖑𝖎𝖓𝖊𝖉. 𝕰𝖝𝖕𝖎𝖗𝖊𝖉 𝖈𝖆𝖗𝖉. 𝕽𝖊𝖒𝖊𝖒𝖇𝖊𝖗 𝖙𝖔 𝖈𝖍𝖊𝖈𝖐 𝖙𝖍𝖊 𝖊𝖝𝖕𝖎𝖗𝖞 𝖉𝖆𝖙𝖊 𝖔𝖓 𝖞𝖔𝖚𝖗 𝖁𝖎𝖘𝖆 𝕲𝖎𝖋𝖙 𝕮𝖆𝖗𝖉. 𝕴𝖋 𝖎𝖙’𝖘 𝖔𝖚𝖙 𝖔𝖋 𝖉𝖆𝖙𝖊, 𝖞𝖔𝖚 𝖜𝖔𝖓’𝖙 𝖇𝖊 𝖆𝖇𝖑𝖊 𝖙𝖔 𝖚𝖘𝖊 𝖎𝖙. 𝕻𝖑𝖊𝖆𝖘𝖊 𝖈𝖆𝖑𝖑 𝖙𝖍𝖊 𝖓𝖚𝖒𝖇𝖊𝖗 𝖔𝖓 𝖙𝖍𝖊 𝖇𝖆𝖈𝖐 𝖔𝖋 𝖞𝖔𝖚𝖗 𝖈𝖆𝖗𝖉 𝖙𝖔 𝖗𝖊𝖖𝖚𝖊𝖘𝖙 𝖆 𝖗𝖊𝖕𝖑𝖆𝖈𝖊𝖒𝖊𝖓𝖙 𝖈𝖆𝖗𝖉 𝖆𝖙 𝖓𝖔 𝖈𝖔𝖘𝖙. 𝕲𝖎𝖋𝖙 𝖈𝖆𝖗𝖉 𝖙𝖍𝖊𝖋𝖙/𝖋𝖗𝖆𝖚𝖉 𝖗𝖊𝖕𝖔𝖗𝖙. 𝕴𝖋 𝖙𝖍𝖊 𝖁𝖎𝖘𝖆 𝕲𝖎𝖋𝖙 𝕮𝖆𝖗𝖉 𝖞𝖔𝖚’𝖗𝖊 𝖚𝖘𝖎𝖓𝖌 𝖍𝖆𝖘 𝖇𝖊𝖊𝖓 𝖗𝖊𝖕𝖔𝖗𝖙𝖊𝖉 𝖘𝖙𝖔𝖑𝖊𝖓 𝖔𝖗 𝖒𝖎𝖘𝖘𝖎𝖓𝖌, 𝖎𝖙 𝖜𝖎𝖑𝖑 𝖇𝖊 𝖇𝖑𝖔𝖈𝖐𝖊𝖉 𝖆𝖓𝖉 𝖈𝖆𝖓𝖓𝖔𝖙 𝖇𝖊 𝖚𝖘𝖊𝖉 𝖙𝖔 𝖒𝖆𝖐𝖊 𝖆𝖓𝖞 𝖕𝖆𝖞𝖒𝖊𝖓𝖙𝖘. 𝕿𝖍𝖊𝖗𝖊’𝖘 𝖓𝖔 𝖓𝖊𝖊𝖉 𝖙𝖔 𝖜𝖔𝖗𝖗𝖞, 𝖞𝖔𝖚 𝖈𝖆𝖓 𝖗𝖊𝖖𝖚𝖊𝖘𝖙 𝖆 𝖓𝖊𝖜 𝖈𝖆𝖗𝖉 𝖆𝖓𝖉 𝖙𝖗𝖆𝖓𝖘𝖋𝖊𝖗 𝖞𝖔𝖚𝖗 𝖇𝖆𝖑𝖆𝖓𝖈𝖊 𝖔𝖛𝖊𝖗. 𝕻𝖑𝖊𝖆𝖘𝖊 𝖈𝖆𝖑𝖑 𝖙𝖍𝖊 𝖓𝖚𝖒𝖇𝖊𝖗 𝖔𝖓 𝖙𝖍𝖊 𝖇𝖆𝖈𝖐 𝖔𝖋 𝖞𝖔𝖚𝖗 𝖈𝖆𝖗𝖉 𝖙𝖔 𝖗𝖊𝖖𝖚𝖊𝖘𝖙 𝖆 𝖓𝖊𝖜 𝖈𝖆𝖗𝖉. 𝕴𝖓𝖛𝖆𝖑𝖎𝖉 𝖉𝖊𝖙𝖆𝖎𝖑𝖘. 𝕸𝖆𝖐𝖊 𝖘𝖚𝖗𝖊 𝖙𝖔 𝖊𝖓𝖙𝖊𝖗 𝖙𝖍𝖊 𝖈𝖔𝖗𝖗𝖊𝖈𝖙 𝖉𝖊𝖙𝖆𝖎𝖑𝖘. 𝕻𝖗𝖔𝖛𝖎𝖉𝖎𝖓𝖌 𝕴𝖓𝖈𝖔𝖗𝖗𝖊𝖈𝖙 𝖎𝖓𝖋𝖔𝖗𝖒𝖆𝖙𝖎𝖔𝖓, 𝖘𝖚𝖈𝖍 𝖆𝖘 𝖆 𝖘𝖊𝖈𝖚𝖗𝖎𝖙𝖞 𝕻𝕴𝕹 𝖔𝖗 𝕮𝖆𝖗𝖉 𝕰𝖝𝖕𝖎𝖗𝖞 𝖉𝖆𝖙𝖊, 𝖜𝖎𝖑𝖑 𝖗𝖊𝖘𝖚𝖑𝖙 𝖎𝖓 𝖆 𝖉𝖊𝖈𝖑𝖎𝖓𝖊𝖉 𝖕𝖆𝖞𝖒𝖊𝖓𝖙. 𝕯𝖔 𝖞𝖔𝖚 𝖍𝖆𝖛𝖊 𝖊𝖓𝖔𝖚𝖌𝖍 𝖌𝖎𝖋𝖙 𝖈𝖆𝖗𝖉 𝖇𝖆𝖑𝖆𝖓𝖈𝖊? 𝖁𝖎𝖘𝖆 𝕲𝖎𝖋𝖙 𝕮𝖆𝖗𝖉𝖘 𝖆𝖗𝖊 𝖆 𝖔𝖓𝖊-𝖙𝖎𝖒𝖊 𝖚𝖘𝖊 𝖌𝖎𝖋𝖙 𝖈𝖆𝖗𝖉 𝖑𝖔𝖆𝖉𝖊𝖉 𝖜𝖎𝖙𝖍 𝖆 𝖕𝖗𝖊𝖉𝖊𝖙𝖊𝖗𝖒𝖎𝖓𝖊𝖉 𝖆𝖒𝖔𝖚𝖓𝖙 𝖈𝖍𝖔𝖘𝖊𝖓 𝖆𝖙 𝖙𝖍𝖊 𝖙𝖎𝖒𝖊 𝖔𝖋 𝖕𝖚𝖗𝖈𝖍𝖆𝖘𝖊. 𝕳𝖔𝖜𝖊𝖛𝖊𝖗, 𝖆𝖘 𝖙𝖍𝖊𝖞 𝖆𝖗𝖊 𝖕𝖗𝖊𝖕𝖆𝖎𝖉 𝖈𝖆𝖗𝖉𝖘, 𝖙𝖍𝖊𝖘𝖊 𝖆𝖈𝖈𝖔𝖚𝖓𝖙𝖘 𝖈𝖆𝖓𝖓𝖔𝖙 𝖇𝖊 𝖔𝖛𝖊𝖗𝖉𝖗𝖆𝖜𝖓. 𝕾𝖔, 𝖎𝖋 𝖞𝖔𝖚 𝖙𝖗𝖞 𝖙𝖔 𝖒𝖆𝖐𝖊 𝖆 𝖕𝖆𝖞𝖒𝖊𝖓𝖙 𝖜𝖎𝖙𝖍 𝖎𝖓𝖘𝖚𝖋𝖋𝖎𝖈𝖎𝖊𝖓𝖙 𝖋𝖚𝖓𝖉𝖘, 𝖙𝖍𝖊 𝖁𝖎𝖘𝖆 𝕲𝖎𝖋𝖙 𝕮𝖆𝖗𝖉 𝖜𝖔𝖓'𝖙 𝖜𝖔𝖗𝖐, 𝖆𝖓𝖉 𝖙𝖍𝖊 𝖕𝖆𝖞𝖒𝖊𝖓𝖙 𝖜𝖎𝖑𝖑 𝖇𝖊 𝖉𝖊𝖈𝖑𝖎𝖓𝖊𝖉.
FAQs
Do  𝖁𝖎𝖘𝖆 𝕲𝖎𝖋𝖙 𝕮𝖆𝖗𝖉s have restrictions?
 𝖁𝖎𝖘𝖆 𝕲𝖎𝖋𝖙 𝕮𝖆𝖗𝖉s are in essence a prepaid card. Therefore, they do face some restrictions, such as lack of overdraft or ATM/cash access. However, the cards are accepted at any vendor that uses Visa debit as a form of payment, so they can be used across a wide range of retailers.

Do you need a PIN for a  𝖁𝖎𝖘𝖆 𝕲𝖎𝖋𝖙 𝕮𝖆𝖗𝖉?
 𝖁𝖎𝖘𝖆 𝕲𝖎𝖋𝖙 𝕮𝖆𝖗𝖉s come with a card PIN, just like a normal prepaid debit card you’ll need this pin to verify purchases, both at online and physical retailers. Or, swipe the card and use as a credit transaction when using your card instore.

Why can’t I use my  𝖁𝖎𝖘𝖆 𝕲𝖎𝖋𝖙 𝕮𝖆𝖗𝖉 online?
If you’re unable to use your  𝖁𝖎𝖘𝖆 𝕲𝖎𝖋𝖙 𝕮𝖆𝖗𝖉 for online purchases, you might need to activate the card or register your card online prior to use. If the problem persists, it’s best to contact the customer support team of your card provider.